SlotPlanet Terms and Conditions

Welcome to Slot Planet. These Terms and Conditions govern your use of our website and services. By registering an account, visiting slotplanet.com, or using the SlotPlanet app, you agree to be bound by the terms set out below. We recommend reading this document carefully before you begin playing, as it sets out your rights and obligations, as well as ours, as the operator of this platform.

Who We Are

Our casino is owned and operated by White Hat Gaming Limited, a company registered in Malta under number C73232, with its registered address at 85 St John Street, Valletta VLT1165. Certain services, including marketing, systems development, payment processing and customer services, are provided by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784. We hold a licence issued by the Malta Gaming Authority under number MGA/B2C/370/2017, granted on 1 August 2018. Originally launched in 2005 as Amsterdams Casino, we rebranded as Slot Planet in 2016 and have continued to serve players ever since.

Eligibility and Account Registration

To create a SlotPlanet account, you must be at least 18 years old and legally permitted to gamble under the laws of your jurisdiction. At Slot Planet, we currently focus our services on players in Canada, with additional localisations available in English (New Zealand), Finnish, Norwegian, Portuguese (Brazil) and Spanish. We do not accept registrations from residents of a number of restricted territories, including but not limited to Great Britain (served under a separate licence), the United States, Australia, most EU member states, and several other jurisdictions listed in our full restricted countries policy. Progressive jackpots are void for players in Azerbaijan, Japan, Malaysia, Qatar and Tunisia.

When you complete SlotPlanet register, you confirm that all information provided is accurate and complete. We reserve the right to request identity verification documents at any time, and particularly once your cumulative deposits reach $2,000. Only one account per person, household or IP address is permitted. If we detect duplicate accounts, fraudulent activity or false information, we may suspend or close your account and void associated winnings.

Deposits and Withdrawals

We accept a variety of payment methods for slotplanet deposit transactions, including Visa, Mastercard, Interac e-Transfer, Interac Online, Neteller, Paysafecard, Neosurf, LuxonPay and CashtoCode Voucher. The minimum deposit is $10. Our platform processes accounts in CAD; if your currency is not offered, your account will default to EUR.

For slot planet withdrawal requests, the minimum amount is $10, and at least one lifetime deposit must be made, with that deposited amount wagered in full before any withdrawal is processed. Withdrawals are returned to the original deposit method wherever possible, using Visa, Mastercard, Interac e-Transfer, Interac Online, Neteller or LuxonPay.

• We apply a standard withdrawal limit of $5,000 per week, unless a higher limit has been agreed with you in writing.
• VIP players may be granted increased withdrawal limits at our discretion.
• The maximum payout per single bet or spin is $250,000, excluding progressive jackpots.
• Wins of $100,000 or more may be paid in ten monthly instalments, each representing 10% of the total win.
• Jackpot wins above $250,000 may take up to 30 days to process.
• Pending time before withdrawal approval is typically 1-2 business days, depending on the method used and whether it is your first cashout.
• Once approved, cashouts are processed immediately, though it may take up to 3 working days for funds to reach your account.

If your account remains inactive for 12 months, we will provide 30 days' notice before deducting a $5 monthly maintenance fee from your remaining balance.

Bonuses and Promotions

Here at SlotPlanet, we offer a welcome package to new players, including 22 no-deposit bonus spins on Book of Dead, credited automatically upon registration. Winnings from these spins are capped at $100 and are not available to residents of Argentina, Brazil, Chile, India or Peru. If you're searching for slot planet no deposit bonus codes or a slotplanet no deposit bonus offer, this welcome spins package represents our current no-deposit promotion.

Your first deposit qualifies for a 100% match bonus up to $222, plus an additional 22 bonus spins on Book of Dead, with a minimum deposit of $10. Deposits made via Skrill or Neteller do not qualify for this slotplanet bonus, and any winnings generated from such deposits will be confiscated. To be eligible for our slot planet bonus offers, you must be 18 or older, not resident in Great Britain, fully verified, opted into promotional terms, and have no other active bonus on your account.

• Bonus spins are valid for 10 days from crediting, and winnings are added as bonus funds.
• Wagering requirements are set at 40x the deposit plus bonus amount.
• Maximum cash-out from the welcome bonus is $100 after wagering is complete.
• Bonus funds expire after 30 days if unused.
• Maximum bet while a bonus is active is $5, including bonus funds released from spins.
• Withdrawing cash before wagering requirements are met will forfeit the bonus and any related winnings.

General bonus wagering across our promotions is set at 35x unless stated otherwise. Contribution rates vary by game type: slots contribute 100% (with specific exceptions such as Blood Suckers, Dead or Alive and Jackpot 6000 contributing 20%, and several hundred titles contributing 0%), table games 10%, video poker 5%, and scratchcards and keno 100%. Single bets exceeding 10% of the bonus value are considered irregular play. We reserve the right to cap instant bonuses issued by our support team at 10x their value. Deposit bonuses are not available to residents of certain European and Asian jurisdictions, as detailed in our full bonus terms.

Our Super Stars VIP Club

Our Super Stars VIP club is an invitation-only loyalty programme divided into four tiers: Silver, Gold, Platinum and Diamond. Your status is reviewed every six weeks from your last upgrade and may be lost if your account becomes inactive, self-excluded or unverified. Silver members receive 24/7 priority support, a dedicated VIP team, New Game Test Drive access, weekly personalised offers and a birthday gift. Higher tiers unlock exclusive tournaments, increased withdrawal limits, cashback and access to exclusive events.

Games and Providers

At Slot Planet, we offer over 4,276 games in total, including more than 1,000 slot titles and over 200 jackpot games. Our library features content from NetEnt, Games Global, Play'n GO, Red Tiger, Hacksaw Gaming, Thunderkick, Relax Gaming, Pragmatic Play, Big Time Gaming and more than 100 additional studios. Our slotplanet live casino section is powered by Evolution, offering live roulette, live blackjack, live poker and popular game shows, alongside table games such as Blackjack X41 and Blackjack Pulse Time. We are committed to offering fair and certified games across desktop, mobile and our dedicated SlotPlanet app.

Accessing Your Account

You can complete your slotplanet login via our website or through the SlotPlanet casino app, available for both desktop and mobile devices. We recommend keeping your login credentials confidential at all times. If you suspect unauthorised access to your account, please contact us immediately via live chat or email.

Customer Support

Our support team is available 24/7 through live chat, and we also respond to emails within 24 hours. You can reach us at support@slotplanet.com for any questions regarding your account, deposits, withdrawals or bonus terms. We provide multilingual support to assist players across our various localised markets.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion and reality checks. If you feel your gambling behaviour is becoming a concern, we encourage you to contact our support team, who can guide you through the options available.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be published on our website, and continued use of our services after changes are posted constitutes your acceptance of the revised terms. We advise checking this page periodically to stay informed of any updates.

Governing Law

These terms are governed by the laws of Malta. Any disputes arising from your use of our services will be handled in accordance with our licence obligations under the Malta Gaming Authority, licence number MGA/B2C/370/2017.